MUD Community checklist for MUDs
This checklist provides a framework for MUD administrators to audit community health, ensure player retention, and manage volunteer sustainability in a text-based multiplayer environment.

New Player Onboarding
0/5Automated Greeting and Guide
criticalVerify that every new character receives an automated greeting that identifies active help channels and the location of the tutorial area.
Dedicated Newbie Chat Channel
criticalEnsure a specific chat channel exists for new players where senior players are incentivized to answer questions without spoilers or elitism.
Tutorial Completion Tracking
recommendedImplement a logging mechanism to see where new players drop off during the initial login or tutorial phase to identify technical friction.
New Player Equipment Kits
recommendedCheck that basic starting equipment is automatically provided or easily obtainable within the first 5 minutes of gameplay.
Introductory Lore Summary
optionalProvide a concise (under 500 words) summary of the current world state accessible via an in-game command for immediate context.
Communication and Etiquette
0/5Public Code of Conduct
criticalPublish a clear set of rules regarding harassment, hate speech, and multi-playing in a location accessible before character creation.
Discord-to-Game Bridge
recommendedEstablish a two-way relay between a Discord channel and an in-game 'gossip' or 'OOC' channel to maintain community engagement while offline.
Staff Interaction Protocol
criticalDefine and document how staff members should interact with players to avoid the appearance of favoritism or 'god-complex' behavior.
Roleplay vs. OOC Clarification
recommendedEnsure distinct channels or prefixes exist to separate in-character actions from out-of-character chatter to prevent immersion breaking.
Ignore and Mute Functionality
criticalVerify that players have the technical ability to self-moderate by ignoring specific users' chat and emotes.
Volunteer Staff Management
0/5Staff Duty Rotations
recommendedImplement a formal schedule or rotation for volunteer builders and immortals to prevent burnout and ensure coverage across time zones.
Internal Command Logging
criticalEnable logging for all high-level administrative commands to ensure accountability and prevent abuse of power.
Defined Promotion Path
optionalCreate a clear set of requirements and a roadmap for players wishing to transition into volunteer staff or builder roles.
Staff Leave of Absence Policy
recommendedEstablish a 'no-questions-asked' leave policy for volunteers to step away for 30 days without losing their rank or projects.
Private Staff Forum/Channel
criticalMaintain a secure area for admins to discuss sensitive player issues or technical development without public interference.
Retention and Player Loyalty
0/5Non-Power Supporter Perks
criticalAudit donation rewards to ensure they offer cosmetic or convenience benefits (titles, custom descriptions) rather than combat stats.
Automated Anniversary Recognition
optionalSet up a system to grant minor cosmetic rewards or public announcements on a player's character anniversary date.
In-Game Event Calendar
recommendedProvide a command (e.g., 'events') that lists upcoming staff-run or player-run social gatherings and quests.
Player-Run Organizations
recommendedProvide technical tools for players to form clans, guilds, or houses with shared storage and private chat channels.
Returning Veteran FAQ
recommendedMaintain a 'What has changed' document specifically for players returning after a multi-year hiatus.
Conflict Resolution
0/5Standardized Ban Appeals
criticalCreate a formal, off-game process (via email or web form) for players to appeal disciplinary actions.
Conflict of Interest Check
criticalEnsure no staff member handles a disciplinary case involving a player they interact with on a personal level or via an alt.
Warning Escalation Ladder
criticalDocument a clear progression of discipline (verbal warning, temporary mute, temporary ban, permanent ban) for minor offenses.
Evidence Retention Policy
recommendedRequire staff to save logs or screenshots of rule violations before taking permanent disciplinary action.
Public Policy Updates
recommendedCommit to announcing all rule changes at least 7 days before enforcement begins to allow community adjustment.
Knowledge Preservation
0/5Searchable Help System
criticalVerify that every skill, spell, and game mechanic has a corresponding 'help' file that is accurate to the current code version.
External World Wiki
recommendedHost or support a community wiki for deep lore, maps, and player-contributed guides that are too long for in-game text.
Versioned Changelogs
criticalMaintain a chronological log of all code and area changes accessible via an in-game 'changes' command.
Area History Archives
optionalDocument the history of major world changes and 'cataclysms' to provide continuity for long-term roleplayers.
Command Alias Library
recommendedProvide a list of common command aliases to help players transitioning from other MUD codebases (e.g., Diku vs. LP).